Training & Development

Investing in Our People

At Security Scotland, our people are our greatest asset. To maintain our reputation for excellence, we continually invest in training and development, ensuring our staff are fully equipped to uphold the highest standards and values of our company.

Specialist Training Programmes

Our staff regularly undergo a range of specialist training courses designed to enhance their skills and preparedness in dynamic environments, including:

  • Emergency First Aid Training – Ensuring our team is equipped to respond effectively in emergency situations.
  • Fire Marshal Training – Covering fire safety protocols, including pyrotechnics management at stadiums and outdoor events.
  • Deaf Awareness Training – Delivered by British Sign Language professionals, promoting inclusivity and effective communication.
  • Level 2 Stadium Stewarding Training Programme – Accredited by Highfield, a globally recognized safety stewarding induction for our matchday and event staff.
  • Behavioural Detection – Behavioural detection plays a crucial role in security our staff are trained to identify potential threats through the observation and analysis of human behaviour.

Advanced Qualifications

In addition to in-house training, we offer external qualifications that further enhance professional development and industry expertise, including:

  • Level 4 Spectator Safety Management
  • Level 5 Crowd Safety Management

Customer Service Excellence

As the first point of contact for clients and the public, our staff play a key role in delivering exceptional customer experiences. Our Customer Service Workshops focus on service excellence, with tailored training designed to meet our clients’ specific business needs. These workshops are ideal for companies looking to implement a consistent and effective customer care approach across their teams.

Supporting Vulnerable Individuals

Our Vulnerable Persons Training equips staff with the skills and confidence to engage sensitively and professionally with vulnerable individuals. This training is particularly valuable for roles that involve interactions with at-risk customers or colleagues.

For more information on our training programmes, please contact training@securityscotland.com