August Employee of the month

Congratulations to our August Employee of the month Stephanie Archer!

Steph has been exceptionally helpful at the Edinburgh Playhouse. She has an excellent rapport with colleagues and the Playhouse staff, whilst also ensuring the best possible customer service. 

Approaching her one year anniversary working with us Her customer service skills were recently highlighted again by the below feedback emailed to us from a Playhouse customer:

“I just wanted to make you aware of what an incredible asset you have working for you. The venue had more stairs than we anticipated, and we were struggling to make our way down all the steps and get seated without additional support. Steph appeared and did not leave us until we were seated. She was so patient, attentive, and helpful. She assured us she’d be back to help us leave once the show finished and she didn’t let us down. We were so grateful she was there and she really made us smile. She has given your company a very good reputation in my mind and I’m sure she will continue to do so for others”.

James Glackin, Managing Director, the recipient of the above email congratulated Steph 

“This is excellent feedback to receive, Stephanie and I would personally like to thank you for the highest level of integrity, customer care and attention pre & post show given to this customer”

Well done, Steph!